Why do so many newly designed council websites fail Better Connected usability tests?

Fewer than half of the 91 council websites re-designed between April 2016 and March 2017 passed both of two key performance tests in Socitm’s Better Connected survey 2017...Read more

VIDEO: Chris Kendall, Digital Strategist for Idox, talks administrative efficiency and the fear of data

The promotion and use of new data is key to the efficiency of local government's administrative procedures. ...Read more

Decreased spending on cyber security leaves councils in jeopardy

Councils facing impossible choice between between spending on cyber security or delivering front-line services....Read more

Fake news increasingly includes fake images

A new approach could help detect forged parts of photographs faster and more accurately than current methods. ...Read more

PODCAST: RealityBites #06 The one where Andy & Joe segue from machine learning to AI, while Andy visits a call centre where 600 actors are selling wine.

Will Andy's robot vacuum-cleaner kill the dog and throw it out with the trash? Can it be taught to be stupid and so pass the Tibbetts test for intelligence? ...Read more

PODCAST: Driverless, electric, delivery vans promise much for local and social services

William Sachiti has just launched the Kar-Go which will, he says, slash the cost of making deliveries and make the delivery of smaller, lower-value packages more viable....Read more

Rubbish and recycling - customer conversion to digital services is slow

Making space for digital growth. The rise of the tech sector and how planners can support its evolution

Joining up data to catch vulnerable families before they fall

PODCAST: RealityBites #05 Andy Bates & Joe Tibbetts asking "Is laughter really infectious?"

Councils must manage low level airspace for security and profit

How will digital technology transform planning?

Delivering Digital Inclusion ‘in a place’ with Local and Combined Authorities

PODCAST: RealityBites #04 Andy makes some predictions and Joe finds true north